OnTheRice mobile app support
Help when you need it.
Contact the developer, report a problem, manage your account or review the service policies.
Contact support
Developer: Faheem Aizat Kamsan — OnTheRiceUniverse
Email: onthericeuniverse@gmail.com
Telephone: +65 8064 8643
Location: Singapore
What to include
Tell us whether you are using iPhone or iPad, the app version shown in device settings, what you expected, what happened and the steps that reproduce the issue. Do not email passwords, payment-card details or one-time security codes.
Accounts and billing
Use for membership status and available billing controls.
Use Delete your account to review what deletion covers and start a request.
Privacy and legal
Response target
We aim to acknowledge app-support and privacy requests within two business days. Complex deletion, billing or security cases may require identity verification and additional time.